Call Center Software

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Thursday, 7 May 2009

Hospital Call Centers and ROI

Posted on 13:37 by Unknown
Interesting article on what type of ROI (Return on Investment) you can expect by implementing a call center in your hospital.

http://www.healthcare-informatics.com/ME2/dirmod.asp?sid=&nm=Articles%2FNews&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=E5A952461B454EB4891D6FBCF0138FFB
Email ThisBlogThis!Share to XShare to Facebook
Posted in | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • Missed medical appointments or “no-shows” cost hospitals millions and prevent service
    These two articles explain the problems healthcare organizations have with medial “no-show” appointments and the negative impact they have o...
  • Puget Sound Call Center Coordination
    This is a PDF of a presentation that outlines a plan to mobilize healthcare related and hospital call centers in the event of a pandemic. It...
  • The Hospital Call Center Technology Challenge
    If this resembles your hospital’s call center or PBX switchboard layout or level of sophistication please contact 1Call. www.1call.c...
  • Jeff Griedl, 1Call 2003 and 2005 Salesperson of the Year and current President of The Wisconsin Healthcare Telecommunications Assoc. (WHTA) says....
    "The best Hospital Call Center and Intelligent PBX Console product available today is the 1Call Soft Agent. The SIP integration is ex...
  • St. Peter’s Medical Group launches call center
    St. Peter’s Medical Group launches call center This blog is sponsored by 1Call, a Division of AMTELCO
  • AnswerStat News and Info: AnswerStat magazine is on Facebook
    AnswerStat News and Info: AnswerStat magazine is on Facebook
  • Reducing Appointment "No-Shows"
    This is a nice article.. http://ezinearticles.com/?3-Best-Strategies-to-Reduce-Patient-No-Shows-and-Improve-Medical-Billing-Revenues&id=...
  • Hospital PBX Attendant Console or Hospital Switchboard
    The technology is changing in hospitals to automate many of the tasks preformed by hospital PBX operators. This article is from AnswerStat M...
  • Innovative Nurses
    clipped from news.nurse.com Nurses Help Invent High-Tech Gadgets Monday August 10, 2009 Healthcare technology is no longer the domain of nur...
  • HIMSS Conference 2009 Chicago, IL
    We rolled out a number of Mobile Apps for our hospital call center customers and prospects at the recent conference. The Mobile System Dashb...

Categories

  • 1Call
  • 2007 1Call Conference Photo
  • accreditation
  • agent call scripting
  • Amtelco
  • Answering Service
  • Asterisk
  • Automation
  • Avaya
  • blackberry
  • call center
  • call center software
  • Call centers
  • call schedules
  • Call Scripting
  • CAMX
  • communications
  • CTI
  • devices
  • doctor
  • doctors on call
  • door to balloon
  • door to balloon time
  • door-to-balloon
  • Droid
  • Emergency Alerts
  • Emergency Notification
  • future
  • H1N1
  • Healthcare
  • Healthcare apps
  • Healthcare call centers
  • Healthcare Communications
  • healthcare phones
  • Healthcare reform
  • HIMSS 2012
  • HIMSS11
  • Hospital
  • Hospital Call Center
  • Hospital Call Center Management
  • hospital call center software
  • Hospital Call Centers
  • Hospital Communications
  • hospital messaging
  • hospital on call scheduling
  • hospital phones
  • hospital smartphones
  • hospital switchboard software
  • hospital telephony
  • hospital wireless
  • IP Telephony
  • ipad
  • iphone
  • Medical
  • medical call center
  • medical scheduling
  • messaging
  • mobile phones
  • Monitoring
  • NAEO
  • next generation
  • Notification Software
  • nurse
  • on call scheduling software
  • on-call
  • on-call paging
  • on-call schedules
  • on-call schedules 1call
  • on-call scheduling
  • oncall
  • oncall scheduling
  • pager replacement
  • paging
  • Paitent communcations
  • patient care
  • Patient communications
  • Personnel Scheduling
  • physician
  • remote operators
  • Scripted call flow
  • secure paging
  • Smartphone
  • smartphone pager replacement
  • smartphone paging app
  • SMS messaging
  • social media
  • STEMI alerts
  • Swine flu
  • technology
  • telecommunications
  • Twitter
  • Virtual lobby
  • VOIP
  • web on call
  • web on-call
  • web oncall
  • wireless
  • Workflow
  • www.1call.com

Blog Archive

  • ►  2013 (2)
    • ►  December (1)
    • ►  February (1)
  • ►  2012 (4)
    • ►  December (1)
    • ►  May (1)
    • ►  April (1)
    • ►  January (1)
  • ►  2011 (6)
    • ►  November (2)
    • ►  September (1)
    • ►  August (1)
    • ►  April (1)
    • ►  February (1)
  • ►  2010 (19)
    • ►  November (1)
    • ►  October (2)
    • ►  September (2)
    • ►  August (1)
    • ►  June (1)
    • ►  April (2)
    • ►  March (3)
    • ►  February (2)
    • ►  January (5)
  • ▼  2009 (65)
    • ►  December (8)
    • ►  November (4)
    • ►  October (7)
    • ►  September (8)
    • ►  August (14)
    • ►  July (8)
    • ►  June (4)
    • ▼  May (12)
      • Patient Appointment Reminders
      • The 2009 1Call Leadership Conference and Training ...
      • Jeff Griedl, 1Call 2003 and 2005 Salesperson of th...
      • 1Call-AMTELCO SIP Soft Agent Avaya notes..
      • Home-grown hospital operator has heard it all
      • Puget Sound Call Center Coordination
      • HIMSS Conference 2009 Chicago, IL
      • Reducing Appointment "No-Shows"
      • Hennepin County Medical Center Case Study
      • Time to upgrate your Hospital's CRM (Cutomer Relat...
      • Hospital Call Centers and ROI
      • Hospital Call Center Systems
Powered by Blogger.

About Me

Unknown
View my complete profile