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These two articles explain the problems healthcare organizations have with medial “no-show” appointments and the negative impact they have o...
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We rolled out a number of Mobile Apps for our hospital call center customers and prospects at the recent conference. The Mobile System Dashb... -
Hospital call centers or PBX switchboards are “virtual lobbies” for healthcare facilities and organizations. As the saying goes, “you never ...
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This is a nice article in "Materials Management in Healthcare." Radio frequency identification (RFID) technology is a common techn...
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“Easily guiding operators through call processing and data collection” 1Call has hundreds of hospitals using the Infinity call center system... -
Spreading the Word: Twitter vs. Facebook Posted using ShareThis This is an interesting article written by Anas Younes M.D, Professor, Depart...
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While use of computerized guidelines is the standard of care in telephone triage, nurses can sometimes rely too heavily on these decision su...
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As a representative of a healthcare call center equipment vendor, countless times I have talked to a healthcare organization where the staff...
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We have over 200 hospitals using our call center systems. I will continue to post information on this topic as I learn more from them. http...
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For decades our 1Call hospital and healthcare customers have used pagers almost exclusively as a means to alert doctors and nurses for emer...
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